Fee Rates

Service Fees Amount Remark
TrueMoney Wallet top-Up Service
1. Top-up via banks (per transaction)
1.1 The Siam Commercial Bank 0 Baht
1.2 Bangkok Bank 0 Baht
1.3 Krungthai Bank 0 Baht
1.4 Bank of Ayudhya (Krungsri) 0 Baht Promotion: 
1.5 KASIKORN Bank 0 Baht Free of charge until announced otherwise.
1.6 Thai Military Bank 0 Baht
1.7 Thanachart Bank 0 Baht
1.8 CIMB Thai Bank 0 Baht
2. Top-up via shops (per transaction)
2.1 7-Eleven 0 Baht
2.2 FamilyMart 0 Baht
2.3 CP Fresh Mart 0 Baht Promotion:
2.4 Tops Supermarket 0 Baht Free of charge until announced otherwise.
2.5 AirPay Counter 0 Baht
2.6 TrueMoney Payment Service Point 0 Baht
2.7 True Shop 0 Baht
3. Top-up via top-up machine (per transaction)
3.1 TrueMoney Kiosk 0 Baht
3.2 Boonterm 2-20 Baht
3.3 BB Top-up 0 Baht
3.4 Easy Top-up 2 Baht
3.5 True Mini Top-up (small kioskin front of 7-Eleven shop operated by True) 1-20 Baht
4. Top-up by TrueMoney Cash Card 20%
Other Services
5. Bill Payment (per transaction)
5.1 Bills of True Group 0 Baht
5.2 Utility bills 0 Baht
5.3 Credit card / personal loan bills 0 Baht Promotion:
5.4 Leasing bills 0 Baht Free of charge until announced otherwise.
5.5 Insurance bills 0 Baht
5.6 Immovable property 0 Baht
6. Top-up for Mobile (per transaction)
6.1 Top-up for TrueMove H airtime 0 Baht
6.2 Top-up for TrueMove H data package 0 Baht
7. Purchase of Goods (per transaction)
7.1 Purchase of True Money Cash Card 0 Baht
7.2 Purchase of goods via online shop 0 Baht
7.3 Purchase of goods on App Store 0 Baht
7.4 Purchase of goods on Play Store 0 Baht
8. Money Transfer (per transaction)
8.1 Money transfer into TrueMoney Wallet 0 Baht
8.2 Money transfer to bank account 20 Baht Promotion:  fee at 15 Baht for the specific period of time
9. Use of WeCard / True Card (per transaction)
9.1 Activate the Virtual WeCard 0 Baht
9.2 Purchase of True Card for sale (e.g. TrueWhite card) 69 Baht Effective from 1 April 2020 onwards
9.3 Card Annual fee 0 Baht
9.4 Replacement of True Card 69 Baht Effective from 1 April 2020 onwards
9.5 Foreign exchange rate fee 3.5% of the amount Collecting the actual fee for merchants in which its company is located abroad. (Fee rate at 3.5% of amount, effective from 25 October 2018 onwards)
9.6 In case of the customer refusing the expense paid via WeCard/ True Card (Dispute) 0 Baht Process of refusing
1. The customer shall fill in the form of refusing the payment for WeCard/ True Card;
2. Send the document to Call Center, phone contact no. 1240;
3. Upon receipt of the document, TrueMoney will send the matter for inspection with the credit card service provider. The process will take approximately 14-30 days after receipt of the completed document.
Others
10. Money withdrawal (per transaction)
10.1 Money withdrawal and account closure via True shop 50 Baht
11. Termination/Suspension of the Provision of Services (per Month)
11.1 Account Maintenance Fee 20 Baht
11.2 Balance Maintenance Fee (In case there is balance in the account after it is terminated.) 20 Baht